![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I even have it in writing that they had a hard time keeping maintainance people and that's why my AC never worked properly as well.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I will not participate in a back and forth on this, I have all the proof of the pests, spiders, black mold and a detailed history of all the shortcomings in service by Half Moon Apartments. Remove these erroneous charges immediately and return my deposit. LOUIS HEALTH DEPARTMENT ON A FORMAL COMPLAINT. Why won't you show those? I HAVE PICTURES AND VIDEO OF ALL THE BLACK MOLD FROM THE FAILED REMEDIATION AND AM WORKING WITH THE ST. Why don't you show all the pictures of the black mold everywhere? Show the inside of the bathroom cabinet that housed all that mold from the floods. They literally stuck fans in the apartment for DAYS and were going to leave it like that. We wholly do not accept this response and the pictures even show the water damage from the flooding and the FAILED REMEDIATION not completed by the apartment complex. We are standing up to your shady business practices and are pursuing other methods of reparations for these fake, erroneous and EXCESSIVE charges based on negligence from the Apartment Complex and ***** *********s shady business practices. ***** ********* and Half Moon Villages have defrauded enough good, exiting tenants and I will not stand for it any longer. We are all combining our complaints into a Class Action. A simple search of reviews shows that ***** ********* and Half Moon Village Apartments habitually charges exiting tenants erroneous charges. There was a flood from a neighbor above me that broke the cabinet and multiple basement floods which I have records, pictures and videos of turned in to my attorney. I've explained that YOU and HALF MOON VILLAGE APARTMENTS are responsible for the VERY LITTLE damage left after several floods due to negligence of Half Moon Apartments. As well as MO Statue 535.300 for your review. I also have attached his lease that states the lease reverts to a month to month after the original lease term is up, security deposit agreement as well as the Move Out Cost Schedule Addendum to the Lease. Then he sent me another letter on Octoand also filed the complaint with the BBB. He also sent me an email on Octoand I had our attorney respond to it. He made a payment on Octothat brought the balance down to $145. You will find a copy of the complete inspection and pictures by the maintenance supervisor as well as the evaluation of the carpet attached.Ī letter was sent to *** ****** on Octostating the damages and what he owed which at the time was $890 (he had not paid September 2020 rent). No charges were passed on the *** ****** for these damages. They noted there was some mildew and odor that could have been a result of a flood back in July 2019 that we were notified of the flooding of the apartment in August 2019 by the resident. They did this evaluation on October 1, 2020. We also have a third-party vendor, ********* ******** walk all move outs to assess the carpet condition. The cabinet door in the kitchen does not have a record of being reported and it is broken off. None of these items look like water damage. Refrigerat or Di (all items must be removed). ![]() Below are the pictures taken from ***** ***** ***** *** *** * on starting at 8:23 am on the items there were charges assessed: No keys were turned into the office but we found them on the kitchen counter. On October 1,2020 at 8:23 am, the maintenance supervisor did a walk through of the apartment for the condition and any damages. All email correspondence, certified letter and notice to vacate are attached. He did turn in a notice dated Septemfor Septemand he sent one by certified mail, too for the same time period. I explained that it is a calendar month notice not a 30 day notice and he sent me many emails going on and on about how bad of a person and manager I am. Per our lease and the Mo statute on month to month leases, a rent paying period is the correct notice not 30 days. Michael sent me an email on Septemasking for a notice to vacate.
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